SHIPPING POLICY – EATBINA
EFFECTIVE DATE: MARCH 6, 2025
At EATBINA, we are committed to delivering your luxury beauty products safely and efficiently. This Shipping Policy outlines our available shipping options, estimated delivery times, fees, tracking information, and other important details. By placing an order with EATBINA, you agree to the terms stated in this policy.
1. SHIPPING DESTINATIONS
✔ We currently ship within the United States and to select international destinations.
✔ International shipping availability may vary based on location and product restrictions.
✔ Certain remote areas may experience longer delivery times or limited shipping options.
🚨 Important: If we are unable to ship to your location, we will notify you immediately and issue a full refund.
2. SHIPPING OPTIONS & DELIVERY TIMES
We offer multiple shipping options to accommodate different delivery needs.
2.1 Domestic Shipping (United States)
✔ Standard Shipping: 3-7 business days
✔ Express Shipping: 1-3 business days
2.2 International Shipping
✔ Delivery times vary by destination, typically 7-20 business days.
✔ Customs processing may cause delays beyond our estimated timeframe.
🚨 Important: Delivery times are estimates only and may be affected by unforeseen circumstances, such as extreme weather, carrier delays, or customs clearance.
3. SHIPPING FEES
✔ Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method.
✔ Orders over a certain amount may qualify for free shipping (domestic only, if applicable).
✔ International customers are responsible for import duties, customs taxes, and other applicable fees imposed by their country.
🚨 Important: Customs fees vary by country and are not included in the purchase price or shipping fee.
4. ORDER PROCESSING TIME
✔ Orders are typically processed within 1-2 business days (excluding weekends and holidays).
✔ During peak seasons or promotional events, processing times may extend by 1-3 additional business days.
✔ Once your order is processed, you will receive a confirmation email with tracking information.
🚨 Important: Custom or pre-order items may have longer processing times. If delays occur, we will notify you via email.
5. ORDER TRACKING
✔ Once your order ships, you will receive an email with a tracking number and a link to track your package.
✔ You can also track your order directly on the carrier’s website.
✔ If your tracking number is not working, please allow 24-48 hours for updates before contacting us.
🚨 Important: EATBINA is not responsible for tracking errors caused by shipping carriers.
6. FAILED DELIVERIES & INCORRECT ADDRESSES
✔ Customers must provide accurate shipping information at checkout.
✔ If a package is returned due to an incorrect address, the customer will be responsible for reshipping fees.
✔ If a delivery is marked as delivered but not received, please check with neighbors, household members, or your local post office.
🚨 Important: EATBINA is not responsible for lost or stolen packages once marked as delivered.
7. DAMAGED, LOST, OR DELAYED SHIPMENTS
If your package is lost, delayed, or arrives damaged, please contact us at info@eatbina.com within 7 days of the expected delivery date with:
✔ Your order number
✔ A description of the issue
✔ Photos (if applicable)
We will investigate the matter and, if eligible, offer a replacement or refund.
🚨 Important: Shipping carriers may require time to process claims before refunds or replacements can be issued.
8. CUSTOMS, DUTIES, AND INTERNATIONAL TAXES
✔ International customers are responsible for any customs duties, import taxes, or regulatory fees.
✔ Customs policies vary by country, and EATBINA has no control over additional charges imposed by foreign governments.
✔ Customs clearance may delay delivery times.
🚨 Important: If customs fees are not paid by the recipient, the package may be returned or discarded. No refunds will be issued in such cases.
9. REFUSED & RETURNED SHIPMENTS
✔ If a package is refused upon delivery, the customer will be responsible for all return shipping costs and any associated fees.
✔ If a package is returned due to failed delivery attempts, shipping fees are non-refundable.
🚨 Important: EATBINA is not responsible for packages that cannot be delivered due to incorrect addresses or failure to collect them from customs.
10. CHANGES TO THIS SHIPPING POLICY
✔ EATBINA reserves the right to update or modify this Shipping Policy at any time.
✔ Changes will be posted on this page, and by continuing to shop with us, you accept the updated terms.
11. CONTACT INFORMATION
For shipping inquiries or assistance, please contact us:
📍 Address: 10353 N 2430th Rd, Weatherford, Oklahoma (OK), 7309
📞 Phone: (580) 772-0062
📧 Email: info@eatbina.com
🌍 Website: eatbina.com