Payment Policy – Effective Date: January 7, 2025

At EATBINA, we are committed to providing our customers with a smooth and secure shopping experience. Our Payment Policy outlines the methods of payment we accept and the terms associated with processing payments for your orders. By making a purchase on our website, you agree to comply with the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: We accept payments through major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can use PayPal for secure and convenient payments.
  • Other Payment Methods: We may offer additional payment methods, which will be listed at checkout. Please note that all payment methods are subject to availability and may change over time.

2. Payment Processing

  • Order Confirmation: Once your order is placed, payment must be successfully processed before it can be confirmed. We will notify you with an order confirmation email once the payment has been successfully processed.
  • Payment Authorization: When you provide payment information, we will send the information to the respective payment processor for authorization. By submitting payment information, you agree that the information provided is accurate and valid.
  • Currency: All payments on our website are processed in USD (United States Dollar). If you are making a purchase from outside the United States, please be aware that exchange rates and transaction fees may apply, depending on your bank or payment provider.

3. Payment Security

  • Encryption and Security: We take the security of your payment information seriously. All transactions are processed through a secure, encrypted payment gateway. We use industry-standard encryption technologies (SSL) to ensure that your personal and payment information is protected.
  • Fraud Prevention: To protect against fraud, we reserve the right to request additional verification information before processing your order. This may include contacting you to confirm payment details or verifying your identity. Failure to provide requested information may result in delayed order processing or cancellation.

4. Billing Information

  • Accuracy of Information: It is important to provide accurate and complete billing information, including the name, address, and payment details associated with your payment method. We are not responsible for delays or errors caused by incorrect or incomplete information provided by the customer.
  • Billing Address: The billing address you provide must match the address on file with your credit card or payment provider. Discrepancies between the billing address and the payment method may result in delays in processing your order.

5. Taxes and Fees

  • Sales Tax: Sales tax will be applied to orders based on the shipping address and the applicable tax rate. The tax amount will be calculated and displayed during checkout.
  • Transaction Fees: Depending on your location and the payment method used, additional fees (such as international transaction fees) may be applied by your bank or payment provider. These fees are outside of our control and are the responsibility of the customer.

6. Payment Declines or Errors

  • Declined Payments: If your payment is declined, we will notify you immediately via email. You can then update your payment method or choose an alternative method to complete your order.
  • Payment Errors: If there is an issue with processing your payment (such as a technical error), we will make every effort to resolve it as quickly as possible. You will be notified via email if any action is required to complete your transaction.

7. Subscription and Recurring Payments

If you subscribe to any recurring services or products, such as a subscription box, you authorize EATBINA to automatically charge the payment method on file for future subscription payments. You can manage or cancel your subscription at any time by contacting us at info@eatbina.com or through your account settings, if applicable.

8. Payment for International Orders

  • Currency Conversion: For international orders, the payment will be processed in USD. Your payment provider may apply currency conversion rates or fees, which are outside our control.
  • Customs and Import Fees: For international orders, customers are responsible for any customs duties, taxes, and import fees that may apply. These fees are determined by the customs authorities in your country and are not included in the price of the product or shipping cost at checkout.

9. Refunds and Chargebacks

  • Refunds: If you are eligible for a refund, it will be processed according to our Refund and Returns Policy and credited back to the original payment method.
  • Chargebacks: If you initiate a chargeback or dispute a payment with your payment provider, we will make every effort to resolve the issue. However, chargebacks can delay the resolution of your order, and any applicable fees or costs incurred due to the chargeback may be passed on to you.

10. Changes to Payment Methods

We reserve the right to change the accepted payment methods or add new payment options at our discretion. If this happens, the updated payment methods will be displayed during checkout.

11. Contact Us

If you have any questions regarding our Payment Policy or encounter issues with your payment, please contact us:

Effective Date: January 7, 2025

This Payment Policy is designed to ensure a secure, clear, and seamless payment process for EATBINA customers. We are committed to protecting your payment details and providing a convenient shopping experience.